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Privacy Policy

Introduction

SoulmateVision ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://soulmatevision.us and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Order a soulmate sketch
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Birth date
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide and deliver our psychic sketch services
  • Process your orders and payments
  • Send you confirmations and updates about your order
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, email service providers, etc.)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

SMS/Text Messaging

If you opt-in to receive SMS messages, we will use your phone number only for the purposes you consented to. You can opt-out at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@soulmatevision.com
Phone: +1 (619) 333-8473

Last Updated: January 2026

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Compliance Notice: Our SMS/A2P messaging program adheres to CTIA, TCPA, and carrier compliance requirements.
For any messaging-related questions, contact support@soulmatevision.com or +1 (619) 333-8473.

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